Question 1

What services does Care Shelf provide?

Accepted Answer

·       Assistance with Self-Care Activities
·       Home-Based Assistance for Children
·       House Cleaning and Other Household Activities
·       House or Yard Maintenance
·       Assistance with Complex Needs
·       Short-Term Accommodation (including Respite)
·       Medium-Term Accommodation
·       Specialised Transport to School, Educational Facilities, Employment, and Community
·       After-School and School Holiday Programs
·       Access to Community Social and Recreational Activities
·       Group Activities (Community and Centre-Based)
·       Supports in Employment
·       Support Coordination
·       Assistance with Accommodation and Tenancy Obligations
·       Life Transition Planning (including Mentoring, Peer Support, and Individual Skills 			     		Development)
·       Individual Social Skills Development
·       Skills Development and Training
·       Aged Care at Home
·       Children's Out-of-Home Care and Emergency Accommodation

Question 2

How did Care Shelf Start?

Accepted Answer

Care Shelf Support Services, founded in 2017 by Naomi Bishop, has its roots in a heartfelt mission to provide exceptional care in the disability sector. Naomi's journey began when an acquaintance recommended her to her first client, leading to organic growth through word of mouth in the Manning Valley area. This community trust highlights the high quality of service Care Shelf offers.

Naomi's personal experience as a caregiver for her grandmother, who was diagnosed with Multi-System Atrophy (MSA), deeply influences the company's approach. This connection fuels a commitment to empathy and effective support, reflecting Naomi's goal of making a meaningful difference in the lives of those with disabilities. Care Shelf stands out as a compassionate and mission-driven service dedicated to improving the quality of life for its clients.

Question 3

Where did the name Care Shelf come from?

Accepted Answer

Care Shelf Support Services offers a unique experience akin to a grocery store, where clients can walk in and choose the support or services that best fit their needs. Just like selecting items from a shelf, clients have the freedom to pick from a range of professional staff members who are dedicated to providing tailored care. This approach empowers individuals to create a personalized care plan that truly reflects their preferences and requirements, ensuring a supportive and comfortable experience.

Question 4

Do you offer Plan Management?

Accepted Answer

At this stage, we do not supply plan management. We have strong relationships with many professional and experienced plan managers, whom we work closely with and recommend to participants and their carers. This collaboration helps ensure that our clients receive the best possible support and guidance in managing their care plans effectively.

Question 5

Do you offer Support Co-ordination?

Accepted Answer

At this stage we do not supply Support Co-ordination. We do have established relationships with many professional and experienced coordinators, whom we work closely with and recommend to our clients. This collaboration helps ensure that participants receive tailored support and guidance in navigating their care options effectively.

Question 6

Can I work for Care Shelf with an NDIS Plan?

Accepted Answer

Absolutely! If we have a position that aligns with your skills and capacity-building goals, we would be more than happy to bring you on board and welcome you to our amazing team. Your contributions would be valued as we work together to provide exceptional support to our clients. Our expanding employment assistance program is always welcoming new additions to the team. We’re committed to providing opportunities for growth and support, ensuring that our staff can make a meaningful impact. If you're interested in joining us, we’d love to hear from you!